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Needs Attention

The hardest part of running a practice isn't answering questions — it's noticing things nobody asked about. A client whose labs came back a week ago and nobody reviewed. Someone who stopped showing up. A recovery trend heading the wrong way. Needs Attention is Atlas doing that noticing for you: it scans your clients on a schedule and surfaces a short, ranked list of the ones worth a look today, on your dashboard.

It's a briefing, not an alarm. Nothing it raises changes a client's record or messages anyone — it points, you decide.

What Atlas looks for​

Atlas works from three kinds of signal:

  • Standard patterns that matter in most practices — new results sitting unreviewed, a lapse in attendance, a metric trending away from where it was.
  • Rules you set, so the things your practice cares about get flagged in your terms.
  • Its own reading of a client's data, where a combination doesn't match any single rule but is still worth a human glance.

Every item comes with its grounding: the specific data behind it, so you can judge in seconds whether it deserves your time rather than taking Atlas's word for it.

note

Needs Attention only ever reads. It never messages a client, changes a program, or bills anything — it produces the list, and every action stays yours.

Tune what gets raised​

Go to Settings → Need Attention to turn detectors on and off. Practices differ: a recovery-focused clinic wants wearable trends flagged loudly, while a purely clinical practice may want only unreviewed results and lapsed care.

tip

Start with fewer detectors than you think you want. A short list that's always worth reading beats a long one your team learns to scroll past.

Work the list​

Each card names the client, what Atlas noticed, and the evidence. From there you do the ordinary thing — open their profile, review the result, send a message, book them in. Cards clear as the underlying situation resolves.

Ask Atlas

You can also ask directly: "who hasn't been in for a while?" or "which clients have labs I haven't reviewed?" Atlas answers from the same data the briefing is built on.

Next steps​