What's New — September 3
✨ New
Intake forms now fill in client profiles automatically — When a client fills out an intake form with details like date of birth, phone, address, or insurance info, those answers now land on their profile automatically — no more retyping by staff.
Home Location on client profiles — You can now set and edit a client's home location directly from their profile.
A redesigned Program tab — The client Program tab now leads with a clear stat strip (active protocols, this week's progress, adherence, next session), a cleaner program band, and a right rail highlighting missed items and logging streaks.
Billing Performance scorecard & expected payment estimates — The Claims tab now shows a performance scorecard (first-pass acceptance, denial rate, days to pay, collected vs. expected) and in-flight claims display an expected payment estimate based on real payer history.
Richer lead timeline — Leads now show AI Call Center summaries with key talking points, full transcripts, and structured booking details (service, time, location, staff) — plus a new aging filter to spot leads that haven't been contacted recently.
⚡ Improved
More accurate claims and billing views — Claims that previously vanished from the pipeline (acknowledged, forwarded to secondary, processed) now show up correctly, normally-paid claims no longer get flagged as needing attention, Paid totals label their time range, and settled transactions now show a full itemized breakdown instead of a bare "Payment" line.
Client-facing emails match your branding, everywhere — Appointment notices, receipts, sign-in codes, and forms now consistently send from your clinic's verified branded email address.